Customer Service: 610-876-5526Sewer Emergency: 610-876-5523 (Press 2)
  • Inner_Industrial Pretreatment

Industrial Pretreatment

FAQs

Do I need a Wastewater Discharge Permit?

  • Not every industrial discharger is required to have a permit, but all dischargers must be in compliance with the DELCORA Standards, Rules and Regulation of 2011 (Resolution No. 2011-04). Permits are issued to the following commercial and industrial facilities:
    • Federally regulated industries (Categorical Industrial Users). These industries are subject to technology-based limitations on pollutant discharges to POTWs promulgated by EPA in accordance with Section 307 of the Clean Water Act that apply to specified process wastewaters of particular industrial categories [see 40 CFR 403.6 and 40 CFR Parts 405- 471]. Go to http://water.epa.gov/scitech/wastetech/guide/industry.cfm
    • Dischargers with volumes of process wastewater greater than 25,000 gallons per day (Significant Industrial Users).
    • Any discharger with the potential to negatively impact the sanitary sewer system.
  • If you fall under these conditions, you must obtain a wastewater discharge permit or submit a wastewater discharge permit application. If you are unsure, submit a wastewater survey to the DELCORA Pretreatment Department for evaluation. 

What does the wastewater discharge permitting process entail?

  • Complete a wastewater survey and application. Once the application is submitted, a fee will be invoiced for processing the application. After receipt of the fee, the pretreatment department will begin its assessment of the application and will issue a draft permit. The pretreatment staff may do on-site evaluation of the physical address to verify reported information and determine needs. The final permit will be issued following a 30-day comment period.

How long does it take to obtain a wastewater discharge permit?

  • The permitting process takes approximately 1.5 – 5 months, depending on the completeness of the application and the complexity of the industrial processes on site.

Are there any fees associated with the permitting process?

  • There is a permit application fee, which is assessed with new permits and permit renewals. Additionally, there is an annual maintenance fee for pretreatment services. Please see Resolution No. 2014-11 for the most current fee schedule. This Resolution also establishes fees for permit modifications and temporary permits.

What are your discharge limits?

  • DELCORA is divided into two sewer service areas and discharge limits are specific to the wastewater treatment plant that an industry’s wastewater flows to. See discharge limits/regulations.

What is the difference between a “West” and “East” industrial user?

  • The Industrial Users in the West discharge wastewater to the DELCORA Western Regional Treatment Plant located Chester, Pennsylvania and Industrial Users in the East discharge wastewater to the City of Philadelphia Southwest Water Pollution Control Plant located in Philadelphia, Pennsylvania.  Industrial Users are subject to different local limits depending the West or East designation because the local limits are specific to each facility.  To view a list of municipalities and the respective West and East designations, click here.

In the event of a spill or a process upset, who should I contact?

  • DELCORA should be immediately notified of any spill or process upset affecting the sewer system. Please notify the shift foreman at 610-876-5523, extension 214 (24 hours/day) and the Pretreatment Manager at 610-876-5523, extension 213 (8:30AM – 4:30PM).

Where can I dispose of groundwater from excavation or remediation projects?

  • Groundwater from remediation projects is not allowed into the sanitary sewer unless approved by DELCORA. Groundwater can be disposed of in the sewer after obtaining a permit from the DELCORA Pretreatment Department. If the project is outside the City of Chester or Marcus Hook’s jurisdiction, you must contact the local municipality for additional approval.

I have an industrial wastewater discharge permit. When are my reports to DELCORA due?

  • Monthly reports are due on the 28th day of the following month (i.e. July’s self-monitoring report is due August 28th).
  • Quarterly reports are due on the 28th day of the month following the completion of the quarter (i.e. 2nd quarter report is due July 28th).
  • Semi-annual reports are due on the 28th day of the month following the completion of the reporting period (i.e. January through June reports are due July 28th).

I have an industrial wastewater discharge permit. What Laboratory should I use for my self-monitoring requirements?  

  • The DELCORA Standards, Rules and Regulations of 2011 (Resolution No. 2011-04, Section 327) prescribes that all analyses be conducted at an accredited PADEP or NELAC accredited laboratory with demonstrated competency in water and wastewater testing. While DELCORA does operate an accredited laboratory onsite at the POTW, these laboratory services are not available to industrial users.

I have an industrial wastewater discharge permit and I just became aware of a permit violation. What should I do next?

  • If the results of the Permittee’s wastewater analysis indicate an effluent limit exceedance has occurred, the Permittee must:
    • Inform DELCORA of the violation within 24 hours of awareness of result; and
    • Repeat the sampling and pollutant analysis and submit, in writing, the results of this second analysis within thirty days of becoming aware of the first violation.
  • The industrial user is not required to resample if:
    • The Control Authority performs sampling at the industrial user at a frequency of at least once per month.
    • The Control Authority performs sampling at the Permittee’s location between the time when the Permittee performs the initial sampling and the time when the Permittee receives the results of this sampling.

Customer Service: 610-876-5526

Sewer Emergency: 610-876-5523 (Press 2)

Contact Us

Pay Sewer Bill
Administration Building

100 East Fifth Street

Chester, PA 19013



Wastewater Treatment Plant

3201 West Front Street

Chester, PA 19013